This policy applies to the site/service/forum ("platform") owned and operated by us, Founderhood by GROUPNOW SINGLEPERSON PC.
Under GDPR, there is a distinction between a “controller” and “processor” of personal data. Depending on the situation and the type of data involved, Founderhood may act as a data controller or a data processor.
Where you are using our platform and making decisions about the personal data that is being processed on our platform, you are acting as a data controller and Founderhood is acting as data processor.
In other cases, Founderhood will be the controller of some personal data (such as contact information for marketing purposes, or when monitoring usage information on our platform).
The lawful bases under which Founderhood collects personal data under the GDPR are contractual necessity, legitimate interests and consent, as described in this policy.
This policy explains what information we collect when you access our platform, how the information is used, and how you can control the processing, correction and/or deletion of your information.
Founderhood collects personal data about you when you provide it directly to us, or when personal data about you is automatically collected in connection with your use of our platform. We collect the following personal data from you in connection with the platform:
We collect personal data when a user (i) creates an account (a “User Account”); (ii) logs into the platform; (iii) interacts with the platform; (iv) uploads or generates User Content; (v) communicates with us; and (vi) responds to a communication or interaction from us. Some of the methods and tools we use to collect personal data are:
Unique Identifiers: We use unique identifiers such as cookies, e-mail or your pseudonymised customer ID to track individual usage behavior on our platform, such as the length of time spent on a particular page and the pages viewed during a particular log-in period. Unique identifiers collect information about a user’s use of our platform on an individual basis.
Cookies, Web Beacons, and Other Tracking Tools: We and our third party service providers collect information about you, your device, and your use of the platform through cookies, clear gifs (a.k.a. web beacons/web bugs) ("Web Beacons"), and other tracking tools and technological methods (collectively, "Tracking Tools").
Tracking Tools collect information such as:
These Tracking Tools help us learn more about our users and analyze how users use the service, such as how often users visit our service, what features they use, what pages they visit, what emails they open, and what other sites or applications they used prior to and after visiting the service.
Cookies: Like many websites and mobile application operators, we collect certain information through the use of "cookies" - small text files that are saved by your browser when you access our service. Cookies can either be "session cookies" or "persistent cookies".
Session cookies are temporary cookies that are stored on your device while you are visiting our website or using our service, whereas persistent cookies are stored on your device for a period of time after you leave our website or service.
We use persistent cookies to store your preferences so that they are available for the next visit, and to keep a more accurate account of how often you visit our service, and how your use of the service varies over time. We also use persistent cookies to measure the effectiveness of advertising efforts. Through these cookies, we may collect information about your online activity after you leave our service. For more information on cookies, including how to control your cookie settings and preferences, visit https://commission.europa.eu/resources-partners/europa-web-guide/design-content-and-development/privacy-security-and-legal-notices/cookies-and-similar-technologies_en, and https://allaboutcookies.org//
Cookies that we use on our platform:
| Set by | Cookie(s) | Purpose | Type | Notes |
|---|---|---|---|---|
| Google Analytics | _ga, _ga_ID | 1 - Marketing | In app, website | More information here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#gtagjs_google_analytics_4_-_cookie_usage |
| Drift | driftt_aid, drift_aid, drift_campaign_refresh | 2 - Customer Support | Website | More information here: https://gethelp.drift.com/s/article/Drift-s-Cookie-Security-and-Privacy-Policy |
| Hotjar | _hjAbsoluteSessionInProgress, _hjSessionUser_ID, _hjSession_ID, _hjIncludedInSessionSample_ID, _hjid | 1 - Marketing | In app, website | More information here: https://help.hotjar.com/hc/en-us/articles/6952777582999 |
| Founderhood | founderhood_session, XSRF-TOKEN | 3 - Authorisation | In app, website | |
| Founderhood | jdc_consent | 4 - Session | Website | Cookies consent |
| Stripe | __stripe_sid, __stripe_orig_props, __stripe_mid | 4 - Session | In app | More information here: https://stripe.com/en-gr/legal/cookies-policy |
Web Beacons: Web Beacons help us better manage content on our platform by informing us what content is effective. Web Beacons are embedded in, or otherwise associated with, certain emails or other communications that you may receive from us. Web Beacons help us track your responses and interests and deliver relevant content and services to you. For example, they may let us know when you take actions based on the emails that we send.
Founderhood uses personal data to: (i) provide, administer, and improve our service; (ii) better understand your needs and interests; (iii) fulfill requests you make (including customer support queries); (iv) personalize your experience; (v) provide service announcements; (vi) protect, investigate, and deter against fraudulent, harmful, unauthorized, or illegal activity and (vii) comply with legal obligations.
For example, we use personal data to:
We may collect. use and share statistical data that is derived from personal data, but this is not considered personal data in law as it does not directly or indirectly reveal the identity of an individual. We may, for example, aggregate Usage Data to calculate the percentage of users accessing a specific feature on our platform.
If an individual applies for a role with us at Founderhood, we will use the personal information you provide us, during the recruitment process.
We will only use your personal data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity, and our “legitimate interests” or the legitimate interest of others, as further described below.
Examples of these legitimate interests include:
Through your web browser, you may be able to:
If you would like to object to the further use or disclosure of your personal data for certain purposes, such as for marketing purposes, or if you would like to ask us to restrict further processing of your personal data, please contact support@thefounderhood.com.
You have the right to request a copy of some or all of your personal data — please email support@thefounderhood.com to do so. We also want to make sure that your personal data is accurate and up-to-date, so please email us if you would like to amend or delete it.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of your other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within two months. Occasionally it may take us longer than two months if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Where we transfer personal data outside of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint, if we reasonably believe there is a prospect of litigation in respect to our relationship with you, or as required or permitted by applicable law.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Disclosure to comply with the law
We may disclose personal data or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws or to otherwise cooperate with law enforcement or other governmental agencies.
We also reserve the right to disclose personal data or other information that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the services and any facilities or equipment used to make the service available, or (v) protect our property or other legal rights, enforce our contracts, or protect the rights, property, or safety of others.
Disclosure to third parties
We may share personal data with third parties (including contractors) who work on our behalf and provide us with services related to Founderhood services. These parties include:
We use commercially reasonable security measures to protect against the loss, misuse and alteration of your information under our control. Notwithstanding such measures, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of any information transmitted to or from our services. We also are not responsible for the actions of any third-parties that may receive any such information.
If you are located outside Germany and choose to provide information to us, be advised that GROUPNOW SINGLEPERSON PC is located in Greece and processes your information in Germany. By using the service under this policy and our terms of service, you consent to the transfer of your information to Germany.
Our website may include links to third-party. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
If you apply for a job with us, we may collect the following categories of personal information:
If you apply for a job with us, we may also collect personal information about you from the following sources:
We use and store personal information relating to applicants to decide whether they are suitable for employment with Founderhood. This will involve using personal information to do the following:
Our main legal ground for using your personal information is that it is necessary to take steps at your request to decide whether to enter into a contract of employment.
Where we use your personal information for reasons other than entering into a contract with you, we will only do so on the legal ground that doing so is necessary for the purposes of the legitimate interests of our business.
We will retain personal information collected for the recruitment process for a period of two years after we have told an applicant our decision about whether or not to appoint them to a role.
Please revisit this page periodically to stay aware of any changes to this policy, which we may update from time to time. If we modify this policy, we will make it available through the service, and indicate the date of the latest revision, and will comply with applicable law. Your continued use of the service after the revised policy has become effective indicates that you have read, understood and agreed to the current version of the policy.
If you have any questions, comments or want to raise issues about this policy, please contact:
email: support@thefounderhood.com
GROUPNOW SINGLEPERSON PC
Tzanakaki 42
Chania
Greece
73100